At Sunbuck® Amplifier, Equalizer, we take your privacy seriously. This privacy policy describes how we collect, use, and share information about you when you visit our website or make a purchase from us.
Information We Collect
We collect information about you in various ways when you use our website or shop with us.
Information You Provide Directly
We collect information that you provide directly to us, such as:
- Contact information like your name, email address, phone number, or mailing address when you create an account, make a purchase, or contact us with questions.
- Payment information like your credit/debit card number and billing address when you make a purchase.
- Profile information that you add to your account with us, such as your interests and preferences.
- Information from surveys that you voluntarily take part in.
- Feedback and correspondence, such as information you provide when you contact us with questions, feedback, or comments.
Information Collected Automatically
We also collect some information automatically:
- Log data like your IP address, device type, operating system, and information about how you interacted with our website.
- Cookies and similar technologies that help us remember you and understand how you use our website.
- Pixel tags and web beacons that allow us to know when you visit our website or if you click on links in our emails.
- Location data if you allow our website or app to access your location.
- Usage data about how you use our website, products, and services.
- Data from third parties like social media platforms if you connect with or share information from our website through them.
How We Use Information
We only use your information as permitted by law. Common uses include:
- To provide our products and services and fulfill your orders and transactions.
- To respond to your inquiries and provide customer service.
- To improve and personalize your experience by showing you information and content that is more relevant to you.
- To market to you by serving personalized ads and sending promotional communications like email newsletters, where permissible. You can control marketing messages through your account and communication preferences.
- To protect you and others by addressing fraud, security, safety, abuse, or legal issues.
- To comply with legal obligations like responding to subpoenas, court orders, and other legal process.
- To manage our everyday business needs like administration, analytics, research, website functionality, and internal operations.
Information We Share
We only share your information with others for limited reasons outlined below.
Service Providers
We share information with companies who provide services on our behalf like payment processing, order fulfillment, website hosting, infrastructure, IT, security, delivery, customer service, email delivery, auditing, credit card processing, marketing, and more. They are required to handle your information as we instruct and not to use it for any other purpose.
Legal Obligations
We may share information to comply with the law, enforce our policies, or protect rights and safety like responding to subpoenas, court orders, legal process, or government requests.
Asset Transactions
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your information may be shared or transferred as part of that deal. We will notify you if your personal information is involved in one of these scenarios.
With Your Consent
We may share your information in other ways if we obtain your explicit consent first.
Online Advertising and Social Media
We use service providers to help us advertise online and on social media.
- Interest-based advertising serves you ads based on your browsing history and interests on our website and others. We participate in interest-based advertising on third party sites like Facebook and Google.
- Social media features allow you to engage with our content and connect with others. When you interact with us through social media sites like Facebook, Twitter, and Instagram, you consent to sharing information per the media platform policies.
You can control whether your information is shared for online advertising and social media through your account, browser, device and profile settings.
Your Choices & Rights
You have certain choices and rights around how we use your information.
Marketing Communications
You can opt out of promotional emails and newsletters from us by following unsubscribe instructions, updating your preferences if you have an account with us, or contacting us directly.
Modifying or Deleting Information
You can modify or delete certain account information by logging into your account and updating your profile and communication preferences. To delete your account entirely, contact us directly.
Data Access, Correction and Deletion
You can request to review, correct, or delete personal information we retain by contacting us directly. This does not include publicly displayed information or information we are legally obligated to retain.
Right to Object or Limit Use
You can ask us to stop using or limit our use of your personal information by contacting us directly, including for marketing purposes.
Opt Out of Cookie Tracking
Many browsers let you remove or reject cookies and local storage through settings. Keep in mind some website features and services won’t work properly without cookies and local storage.
Do Not Track
We do not currently respond to “do not track” signals from browsers.
Data Retention
We retain your personal information as permitted by law for the period necessary. Reasons we might retain information include:
- As long as you have an account with us in order to provide products or services.
- Until you or we delete information according to data deletion rights and obligations.
- To resolve disputes, enforce agreements, and pursuant to legal, regulatory, or technical retention requirements.
Data Security
We employ reasonable security practices to help protect your information. However, no system can be completely secure, so we do not guarantee absolute security. You should take precautions with your data like using unique passwords and being careful when sharing personal information.
International Data Transfers
We are based in the U.S. and the information we collect is governed by U.S. law. By using our website or providing information to us, you consent to the transfer and processing of your information in the U.S. and other countries which may not have the same data protection laws as the country where you reside. If you do not consent, please do not provide us with your information.
Children’s Privacy
Our website is not directed to minors under 18. We do not knowingly collect personal information from minors. If we learn we have collected information of a minor, we will take steps to delete it.
Changes to the Privacy Policy
We may update this privacy policy from time to time. We will notify you of material changes via our website, email, or account messaging. If changes materially alter your rights or obligations, we will seek additional consent.
Contacting Us
If you have any questions about our privacy practices or this policy, please contact us:
Email: [email protected]
Phone: (555) 123-4567
Additional Disclosures for California Residents
The California Consumer Privacy Act (CCPA) requires the following specific disclosures.
Categories of Personal Information Collected and Disclosed for Business Purposes in the Past 12 Months
- Identifiers like your name, address, email, account name, SSN, driver’s license, passport, or other similar identifiers
- Personal information described in California Civil Code like contact, payment, purchase, and location data
- Protected classifications like gender, age, race, ethnicity, sexual orientation, marital status
- Commercial information like purchases, order data, personal property and insurance information
- Biometric information
- Internet activity like browsing history and interactions with our website
- Geolocation data like device location
- Sensory data like audio or visual recordings
- Professional or employment related information
- Inferences about you like purchasing preferences or trends
Categories of Sources of Personal Information
- You directly provide personal information when you make purchases, contact us, create an account, interact on our website, or participate in surveys and promotions.
- Automatically through your device and your interaction with our website, products, and services.
- Third parties like analytics providers, advertising networks, social networks, merchants and payment processors, and others.
- Publicly available sources like government entities and social media platforms.
Business Purposes for Using Personal Information
- Providing, customizing, improving, and developing relevant website content, products, and services
- Debugging issues with our website, products, and services
- Performing analytics related to your use of our website, products, and services
- Marketing and advertising to you across devices and browsers
- Communicating with you across various channels
- Meeting legal requirements and compliance obligations
- Protecting users, personnel, and property through safety and security measures
- Handling customer service inquiries, complaints, and disputes
- Processing orders and transactions
- Conducting audits and fraud monitoring and prevention
- Identifying market trends and developing data analysis
- Making strategic business decisions
- Consideration or exploration of mergers, acquisitions, and business sale opportunities
- Other uses as authorized by you or reasonably expected considering our relationship and the context in which information was collected
Categories of Personal Information Shared with Third Parties
- Identifiers
- Personal information described in California Civil Code
- Protected classifications
- Commercial information
- Biometric information
- Internet activity
- Geolocation data
- Sensory data
- Professional or employment related information
- Inferences
Categories of Third Parties Personal Information is Shared With
- Service providers for business purposes
- Advertising networks and social networks
- Data analytics providers
- Government entities as required by law
- Parties in connection with a business sale or merger
- Other users at your direction or consent
Sale of Personal Information
We do not sell your personal information.
California Resident Rights
If you are a California resident, you may exercise the following rights regarding your personal information:
- Right to Know and Access. You can submit a verifiable request for information regarding the: (1) categories of personal information collected, used, or shared; (2) purposes for categories of personal information collected or used by us; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information we have collected about you in the past 12 months.
- Right to Delete. You can submit a verifiable request for us to delete personal information we have collected from you, subject to certain exceptions allowed by law.
- Right to Non-Discrimination. You have the right to not receive discriminatory treatment from us for exercising your privacy rights conferred by the CCPA.
Submitting Requests
You can submit requests by contacting us as indicated in the Contact Us section. We will verify requests by matching information provided to information we have on file about you. Only you or an authorized agent can make a request on your behalf. An authorized agent must provide us sufficient proof you authorized them to submit the request.
You may only submit a request twice within a 12-month period. We cannot respond to requests that seek proprietary data, are excessive or burdensome, jeopardize others’ privacy, are reasonably likely to expose trade secrets, or for which we are not required to disclose under the CCPA.
Response Timing and Format
We will confirm receipt of verifiable requests within 10 days and provide substantive responses within 45 days. We will use the same method you used to submit the request for our response unless we mutually agree to use another method. Responses for Right to Know requests will be through a portable electronic format.
Proof of Requesting Party
We must first verify you are the consumer whose personal information is being requested before responding. We will match the identifying information provided by you in the request to the personal information we maintain about our users. Depending on the sensitivity of the personal data requested, we may also utilize other verification methods to verify your identity, like requiring additional information from you or contacting you through verified contact information. Only you or someone registered with the California Secretary of State that you authorize to act on your behalf may submit Right to Know or Right to Delete requests. You may also designate an authorized agent to make requests on your behalf by providing the agent with written authorization signed by you and the authorized agent, and verifying your identity directly with us.
Additional Disclosures for Nevada Residents
If you are a Nevada resident, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by contacting us and providing us with your name and the email address associated with your account. We do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A.
Additional Disclosures for Utah Residents
If you are a Utah resident, we will not sell your Personal Information without your express written consent. You can provide or withdraw consent by contacting us.
This privacy policy was created with clarity and transparency in mind. Please contact us if you have any questions!